Your privacy and data security are our top priorities
Last updated: October 15, 2023
The ClickMyLoan App is made available by F MEC International Financial Services Ltd ("our", "us", "we", "Company"), having its registered office at Office no. 908, Mercantile House, Kasturba Gandhi Marg, Delhi 110001, India.
By visiting this ClickMyLoan mobile application ("App") (collectively, the "Platform") and availing of the services provided by us ("Services") you agree to be bound by the terms and conditions of this Privacy Policy.
By mere access to the Platform or any part thereof, you expressly consent to ClickMyLoan ("we" or "our" or "us" or "F MEC International Financial Services Ltd") use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use of the Platform.
For the purpose of this Privacy Policy, the users of the Services may be customers/consumers, or any other persons using Services or accessing our Platform ("user" or "you" or "your").
If you do not agree to this Policy or any part thereof, please do not use or access our Platform or any part thereof.
When you use our Platform, we collect and store your information which is provided by you from time to time by explicitly seeking permissions from YOU to get the required information. Our primary goal is to provide you a safe, efficient, smooth, and customized experience and services.
In general, you can browse the App without telling us who you are or revealing any personal information about yourself. However, to create an account on the App, you must provide us with certain basic information required to provide customized services.
We automatically track certain information about you based upon your behavior on our Platform. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users.
This information includes:
Establish and verify your identity
Perform credit profiling and risk analysis
Customize and enhance your experience
We will share Your information with only our registered third parties including our regulated financial partners for the provision of services on the Website and/or for facilitation of a loan/facility to a User.
We share information with banks and NBFCs for loan facilitation
We share data with Equifax and Think Analytics for credit analysis
We disclose information when required by law or government authorities
Information may be transferred in case of mergers or acquisitions
We will share Your information under a confidentiality agreement with third parties and restrict their use of your information only for the purposes detailed in this policy.
Our application has a link to a registered third-party SDK that collects data on our behalf and stores it on secured servers to perform credit risk assessment. We ensure that our third-party service providers implement extensive security measures to protect your personal information.
We implement reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use, and disclosure. For example, we encrypt all sensitive personal information when we transmit such information over the internet.
We use Secure Sockets Layers (SSL) based encryption for all data transmission
Strict role-based access control on documented, authorized need-to-use basis
We offer security features like OTP verification to protect your account
Industry-leading anti-virus, intrusion detection, and monitoring solutions
We or our affiliates maintain your information on servers located in India. We comply with data transfer regulations as mentioned and required under the Information Technology Act, 2000.
You have certain choices regarding the information we collect and how it is used:
Modify permissions on your device for camera, location, etc.
You can delete your entire App account at any time
Edit or withdraw any Personal Information shared
Please note that deleting or withdrawing information may affect the Services we provide to you.
ClickMyLoan reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time for any reason. In case any changes are made in the Privacy Policy, we shall update the same on the Website.
Once posted, those changes are effective immediately unless stated otherwise. We encourage you to periodically review this page for the latest information on our privacy practices. Continued access or use of the Services constitutes Your acceptance of the changes and the amended Privacy Policy.
At any point of time, Users can choose to edit/modify or delete/withdraw any Personal Information shared for use of the Platform. In case of modification of Personal Information, Users will be required to furnish supporting documents relating to change in Personal Information for the purpose of verification by the Company.
In accordance with Information Technology Act 2000 and rules made there under:
By using the Website/App and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy.
We’re here to support you
Customer Care
01732-361067Email Support
help@clickmyloan.comOffice Address
900 Mercantile House,
KP Marg, CP, New Delhi 110001
