Our commitment to transparency, data protection, and ethical practices
Last updated: October 15, 2023
At ClickMyLoan, we are committed to maintaining the highest standards of ethical practices, data protection, and transparency. This Disclaimer outlines our policies and procedures to ensure we serve our customers with integrity and responsibility.
We adhere to all applicable laws and regulations including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Data or Information) Rules, 2011.
How we protect and use your personal information
Details of your name, e-mail address, AADHAR, PAN and any other personal information about you which you include in response to parts/pages/screen of this Website/APP comprise "basic or sensitive personal data" for the purposes of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Data or Information) Rules, 2011.
We will not share your details to/with any third party without your consent, permission or acknowledgement.
Protected personal information
Encrypted and protected
Required for any sharing
If you apply for any loan from our App, we will use the details-data to validate your credentials, access Bureau score and offer products based on your cumulative rating.
Important information about fraud prevention
ClickMyLoan has a strict policy against its staff and vendors who are engaged in sending or forwarding unsolicited emails. ClickMyLoan provides training & support to its staff and its vendors to ensure that any unethical practices are not followed and the same does not occur either intentionally or inadvertently.
ClickMyLoan does not provide any personal bank account or personal UPI ID - URL, for repayment of your dues. Any emails/calls claiming a connection to ClickMyLoan that ask people to pay loan amount/settle the loan amount by paying a sum to any personal UPI or Bank Account are fraudulent.
⚠️ IMPORTANT:
Do report to us about such scams at help@clickmyloan.com and to your local Police. ClickMyLoan will not be liable for any payment made on such unsolicited personal link.
Please beware that there is a significant risk posed by Cyber Fraud, specifically affecting email accounts and bank account details. Stay cautious of any such activities.
Our standards for document management and data storage
The policy on Preservation of Records establishes standards for managing, storing, and preserving documents of the Company as well as data of its customers.
The Company shall maintain and preserve documents of a permanent nature, subject to modifications, amendments, additions, deletions, or any changes made therein from time to time.
All modifications, amendments, additions, deletions in these documents shall also be preserved permanently by the Company.
The Company shall preserve documents for a term not less than five years after the completion of the relevant transactions, subject to modifications, amendments, additions, deletions, or any changes made therein from time to time.
The Company recognizes the importance of protecting the data and privacy of existing customers or newly on-boarded customers who have availed or about to avail the services or product of our Company.
Company can store the personal as well as financial data of the customers along with transaction history and communication records for a period as defined under the DADP Act and IT ACT 1961.
The Company may store the financial data of the customers for a maximum period of 6 months only, who are not associated anymore with the company.
However, company can store the basic details of the customer like name, phone number, e-mail id and address for future perspective for a period as defined under the DADP Act and IT Act 1961.
The Company will preserve documents for a period of 6 Months as decided by the management on a case-to-case basis or for a period as defined under the DADP Act and IT Act 1961 or any other regulatory body.
All modifications, amendments, additions, or deletions in these documents shall also be preserved for a term not less than five years.
If you have any questions about our data protection policies, liability disclaimers, or record preservation practices, please contact our support team.
